Shipping policy
At HOUSE OF YANI, we aim to deliver your order quickly, safely, and reliably.
1. Order Processing
- All orders are processed within 1–2 business days
- Orders are processed only after successful payment confirmation
- Orders are not processed on Sundays or public holidays
2. Shipping Time
- Estimated delivery time: 3–7 business days across India
- Delivery timelines may vary based on location and logistics availability
3. Shipping Charges
- Shipping charges will be calculated at checkout
4. Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS/Email
- You can track your order in real time
5. Delivery Delays
While we strive to deliver on time, delays may occur due to:
- High demand or peak seasons
- Courier partner delays
- Weather or unforeseen circumstances
We appreciate your patience in such situations.
6. Incorrect Address / Failed Delivery
- Please ensure your shipping details are accurate
- If delivery fails due to incorrect address or unavailability, re-shipping charges may apply
7. Damaged or Missing Items
If your order arrives damaged or incomplete:
- Contact us within 48 hours of delivery
- Share clear photos and your Order ID
We will resolve the issue as quickly as possible.
8. Service Availability
We currently ship across India.
For remote locations, delivery timelines may be slightly longer.
9. Contact Us
For shipping-related queries:
📧 houseofyani.co@gmail.com
📍 Kukatpally, Hyderabad, Telangana – 500085